tamigazine
Tami Noviaridha
Cheerful, accountable and always eager to support, I focus on creating environments where both people and operations can thrive. By pairing efficient systems with a human-first approach, I help transform everyday challenges into effortless conversations and meaningful lasting returns.
Education
SMM YOGYAKARTA HIGHSCHOOL (2008 - 2012)
Classical Music,
Performance & ManagementINDONESIAN INSTITUTE OF ART (2012 - 2019)
Bachelor of Arts,
Music for Education
Work experience
PLAZA SPORTIVA EUROBORG (2022 - PRESENT)
Front Office Coordinator
• Direct and empower a 10-person front office team to deliver consistent, high-quality customer service.• Optimize staff scheduling for 10 team members by aligning individual availability with peak operational demand to maximize workflow efficiency.• Oversee member relations, streamlining administrative requests and resolving complex customer enquiries effectively.• Maintain active front-line engagement, leading by example to model best practices in hospitality and operations.
PLAZA SPORTIVA EUROBORG (2021 - 2022)
Front Office Hostess
• Serve as the first point of contact for members and guests, providing a
warm, professional welcome.• Assist in managing gym member check-ins, class bookings, and facility inquiries, delivering excellent customer service at all times.• Provide administrative support by managing phone calls, responding to emails, and assisting with membership inquiries.• Handle cash and card transactions, maintaining accurate records of daily sales and preparing end-of-shift reports.
THAI JASMINE GRONINGEN (2019 - 2021)
Serving & Delivery Organiser
• Serving take away orders.• Organising Thuisbezorgd orders from preparation to delivery.• Handle card transactions, maintaining accurate records of daily sales and preparing end-of-shift reports.
PINDAHOUSE B&B/HOUSING (2018 - 2020)
Co-owner
• Owner and Manager of PindaHouse in Yogyakarta, Indonesia.• Together with my partner, helping international students to provide them with housing while doing their internship in Yogyakarta.• Organising daily transportation and other extra curricular activities.
Soft skills
• Leadership
• Teamwork
• Public Relations
• Problemsolving
• Effective Communication
• Critical Thinking
• Dedication
• Attention to details
Hard skills
• BHV/AED
• Microsoft365
• Clubplanner (Staff & Appointment Planner)
• Sportivity (Administration system)
• Basic skills on Wix webdesign
